Human-centric AI infrastructure

One agent for every working family.

Humanitas powers CASEY, an AI agent that completes essential tasks over text and proves what happened.

CASEY

Text message · no app required

  1. my sitter just canceled and i work at 3
  2. Your shift today is 3pm to 11pm. Want me to look for childcare nearby?
  3. yeah
  4. Two licensed spots open within a mile. Want me to hold the closer one?
  5. yes please
  6. Held. Your employer's backup care covers it. Confirming now.
  7. Confirmed for 2:30. You're covered until 11.

System activity

  • Shift Today 15:00 to 23:00, scheduled read
  • Childcare 2 licensed openings within 1 mile found
  • Consent Hold the closer option granted
  • Provider Booking acknowledged confirmed
  • Coverage 14:30 to 23:00, spans the shift verified

Complete. Childcare confirmed, shift protected.

The problem

Every institution holds one fragment.

One person holds them all together, by hand, often in a second language. That's where benefits lapse, shifts get missed, and eligible people fall out of programs they qualify for. Nobody owns the space in between.

Employer knows the shift
Health plan knows the coverage
Transit knows the subsidy
Bank knows the balance
Agency knows the rule
Childcare knows the waitlist
Workforce board knows the training slot
The person carries every connection
CASEY carries them instead

The agent

Meet CASEY.

Text, voice and WhatsApp, in the language people actually speak.

CASEY

Text message · no app required

  1. my car won't start and i'm on at 6
  2. Bus 14 won't get you there until 6:10. Or a ride your employer covers, arriving 5:47. Which?
  3. the ride
  4. Requested.
  5. Driver confirmed. You're there by 5:47.

On shift at 5:47

Four conversations, picked from a much longer list:

  • Childcare
  • Transportation
  • Benefits navigation
  • Medical bills
  • Prescriptions
  • Housing
  • Debt and refinancing
  • Food and nutrition
  • Mental health
  • Legal aid
  • Career growth
  • Family support

How it works

Answers are only useful when something gets done.

A task starts as a tangle across separate systems. CASEY works it loose until it runs clean.

  1. Navigate the systems involved
  2. Act with scoped consent
  3. Verify against the source
  4. Follow through until it closes

The rails

One system. Three sides.

This is the childcare request from the top of this page. Every new service is a new workflow on these rails, not a new system.

CASEY

For working families

Enterprise Console

For the side accountable for the outcome

Partner Console

For the provider delivering the service

  1. my sitter just canceled and i work at 3
  2. consent granted
  3. request recorded
  4. authorized workflow routed
  5. qualified request received
  6. capacity held
  7. delivery confirmed
  8. outcome returned
  9. Confirmed for 2:30. You're covered until 11.