Human-centric AI infrastructure
One agent for every working family.
Humanitas powers CASEY, an AI agent that completes essential tasks over text and proves what happened.
CASEY
Text message · no app required
- my sitter just canceled and i work at 3
- Your shift today is 3pm to 11pm. Want me to look for childcare nearby?
- yeah
- Two licensed spots open within a mile. Want me to hold the closer one?
- yes please
- Held. Your employer's backup care covers it. Confirming now.
- Confirmed for 2:30. You're covered until 11.
System activity
- Shift Today 15:00 to 23:00, scheduled read
- Childcare 2 licensed openings within 1 mile found
- Consent Hold the closer option granted
- Provider Booking acknowledged confirmed
- Coverage 14:30 to 23:00, spans the shift verified
Complete. Childcare confirmed, shift protected.
The problem
Every institution holds one fragment.
One person holds them all together, by hand, often in a second language. That's where benefits lapse, shifts get missed, and eligible people fall out of programs they qualify for. Nobody owns the space in between.
The agent
Meet CASEY.
Text, voice and WhatsApp, in the language people actually speak.
CASEY
Text message · no app required
- my car won't start and i'm on at 6
- Bus 14 won't get you there until 6:10. Or a ride your employer covers, arriving 5:47. Which?
- the ride
- Requested.
- Driver confirmed. You're there by 5:47.
On shift at 5:47
CASEY
Text message · no app required
- why did i get this letter about my case
- It's a renewal notice. You need to confirm your income by the 30th or coverage stops.
- i dont have paystubs
- Your employer can send them directly. Want me to request that?
- yes
- Requested. They'll send them by Friday, ahead of your deadline.
- Got them. Filed with your case. Your coverage renews.
Coverage renewed
CASEY
Text message · no app required
- my prescription is 240 this month
- The same drug is $31 at a cash-pay pharmacy near you. Want me to move the script?
- yes
- Moved. Ready tomorrow after 2pm.
Same drug, $209 less
CASEY
Text message · no app required
- no puedo pagar la factura de luz
- ¿Reviso si calificas para ayuda? There's assistance for that. Want me to check if you qualify?
- sí
- Calificas por $340. ¿Envío la solicitud? You qualify for $340. Should I send the application?
- sí por favor
- Enviada. Respuesta en 3 días. Sent. Answer in 3 days.
$340 in assistance, filed
Four conversations, picked from a much longer list:
- Childcare
- Transportation
- Benefits navigation
- Medical bills
- Prescriptions
- Housing
- Debt and refinancing
- Food and nutrition
- Mental health
- Legal aid
- Career growth
- Family support
How it works
Answers are only useful when something gets done.
A task starts as a tangle across separate systems. CASEY works it loose until it runs clean.
- Navigate the systems involved
- Act with scoped consent
- Verify against the source
- Follow through until it closes
The rails
One system. Three sides.
This is the childcare request from the top of this page. Every new service is a new workflow on these rails, not a new system.
CASEY
For working families
Enterprise Console
For the side accountable for the outcome
Partner Console
For the provider delivering the service
- my sitter just canceled and i work at 3
- consent granted
- request recorded
- authorized workflow routed
- qualified request received
- capacity held
- delivery confirmed
- outcome returned
- Confirmed for 2:30. You're covered until 11.
Next steps